Eleven days ago, I send an "Open Letter to Apple" regarding the "motion sickness" symptoms that I was experiencing due to my upgrade to iOS 7. I sent this letter to the known email address for Tim Cook, and to accessibility@apple.com.
I actually received a response. While, what I am assuming is a canned response from Apple, told me to change all the settings I indicated I had already changed in my initial letter to Apple, I still was pleased to hear them state that:
"Apple is aware that some users may need additional motion control options. We do appreciate your feedback and will forward this information on to the appropriate people for review."
This is GREAT NEWS. Apple has acknowledged the problem, and indicated that they are reviewing what else they can do to assist people like me! This is truly great customer support and wonderful news! Even though I still am getting a little nauseous when I use my phone, it helps me in dealing with it to know that some team at Apple is considering what to do to make it better!
Thank you Apple!
Greg Gehr
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COPY OF EMAIL SENT TO ME BY APPLE:
Begin forwarded message:
From: Apple Accessibility <accessibility@apple.com>
Subject: [417739] An Open Letter to Apple
Date: October 4, 2013 12:30:33 PM PDT
To: #####@mac.com (My personal email is removed to prevent "spamming" If you want to contact me, tweet me @GregGehr)
Reply-To: Apple Accessibility <accessibility@apple.com>
Hello,
Thank you for writing to Apple. At this time we want to ensure that you are aware of the current options to help reduce motion in iOS 7.
If you have an iPhone 5, iPhone 5s or iPhone 5c, you can Reduce Motion, which turns off Parallax and limits the animations of other apps and icon badges, by going to Settings > General > Accessibility > Reduce Motion.
Additionally, you can Increase Contrast and enable Bold Text - some users have informed us that that has helped them reduce the perception of motion they encounter in iOS 7.
Apple is aware that some users may need additional motion control options. We do appreciate your feedback and will forward this information on to the appropriate people for review.
At this time, we cannot comment on when a possible solution will be made available.
Apple Accessibility
Please also visit our sites
http://www.apple.com/accessibility/
http://www.apple.com/support/accessibility/
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11/21/13 - Update #1: The 7.03 update to iOS 7 provides significant relief from the aspects of the iOS system that were causing my distress. I have the following settings under Settings>General>Accessability:
Bold Text ON
Reduce Motion ON
These settings provide less animations (with Reduce Motion on, most animations change to "fades") and larger type that does not seem to "vibrate"
THANKS APPLE!